Privacy Policy

Palette Atelier (“we,” “us,” or “our”) respects your privacy. This Policy describes how we handle personal information when you access palettehub.click or interact with our courses and services.

1. Information We Collect

• Account Data: name, email address, and authentication data.
• Transaction Data: purchased courses, amounts, currency (processed by our payment provider; we do not store full card numbers).
• Communications: messages you send via forms or email.
• Usage Data: pages viewed, device/browser info, approximate location derived from IP.
• Cookies: essential cookies for site operation and analytics (see Cookie section).

2. How We Use Information

• Provide and improve courses, including personalization and support.
• Process enrollments and send service communications.
• Analyze usage to guide curriculum and site improvements.
• Comply with legal obligations and enforce our Terms.

3. Legal Bases

Depending on your location, we rely on consent, contract performance, legitimate interests (e.g., security, analytics), and legal obligations as applicable bases for processing.

4. Sharing

We share data with service providers who help deliver our services (hosting, payments, analytics, email). These providers are bound by confidentiality and use data only as instructed. We may disclose information to comply with law, protect rights, or in connection with a business transfer.

5. Cookies & Tracking

We use essential cookies for site functionality and analytics cookies to understand interest in our catalog. You can manage cookies in your browser and via the cookie banner on our site.

6. Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We implement administrative, technical, and physical safeguards appropriate to the risk, including encryption in transit and role-based access controls. No method is 100% secure; please use strong, unique passwords.

8. Your Rights

• Access, correction, deletion, and portability of your data.
• Restriction or objection to processing where applicable.
• Withdrawal of consent without affecting prior lawful processing.

9. International Transfers

If we transfer data internationally, we use appropriate safeguards such as standard contractual clauses or equivalent protections.

10. Children

Our services are not directed to children under 16. If you believe a child provided personal data to us, contact us for removal.

11. Updates

We may update this Policy to reflect changes in law or our practices. Material changes will be posted with a new effective date.

12. Contact

For privacy requests or questions, email [email protected] or call +1 (415) 555-0172.